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Support & maintenance

An on-call team that actually picks up.

All services

Software that stays alive instead of freezing in place. We take on your applications and your user support: security patches, version upgrades, incident handling and continuous improvements.

Every request goes through your client area, where you can see who is handling what and for how long, and every month you get a readable report of what was done.

What we deliver

  • Security patches within 48 hours
  • User support and incident management
  • Version upgrades and up-to-date dependencies
  • Monthly activity report

Tools and technologies

  • 24/7 on-call
  • 48h patches
  • Ticketing
  • Monthly report

How we work

  1. 01

    Take over

    Access, documentation, dependencies and weak spots: we go through it all before taking responsibility for your systems.

  2. 02

    Maintain

    Security patches within 48 hours, scheduled updates and a watch on ageing dependencies.

  3. 03

    Report

    A clear monthly report: what was done, what is coming, and what deserves your attention.

Frequently asked questions

What is the response time?
Every request gets a human answer within 24 business hours, and critical vulnerabilities are fixed or worked around within 48 hours.
Can you maintain an application you didn’t build?
Yes. We start with an audit of a few days to learn the state of the code and the risks, then propose a realistic maintenance plan.

A game to build, a system to protect? Let’s talk.

Tell us about your project in a few lines: a game to design, infrastructure to secure, an audit to run. We’ll come back within 24 business hours with an honest opinion.